My job is to help you tell your story. I specialise in:
- plain English copy for government, universities and businesses
- writing chatbot scripts
- training content writers in chatbot writing best practice
I have worked in digital content for over 20 years and niched in chatbot writing for the past 5 years.
I have written content across a wide range of topics, and for various government departments and organisations.
I have a Bachelor of Arts and Diploma of Editing and Publishing, and various courses in:
– UX writing essentials
– UX research
– UX experience
– Human-computer interaction
– UI design patterns
– Gestalt psychology and web design
– Introduction to IA
– Plain English writing
– Web design
My job is to make words perform, to tell a story and help you deliver content that informs and converts.